FAQ

Do you warranty your trees and relocation services?

Yes, we feel that we have made an improvement on the way trees are being relocated through technology and tree care. “With simplicity and science comes improvements and with improvements comes warranties”.

What is the definition of a mature tree?

Defining a mature tree can be subjective and sometimes even a little confusing. The growth and maturity of a tree is affected by factors such as: the tree species, variety, where in the US it is located, and the conditions in which the tree was grown. There is no widely agreed upon standard for mature trees. But many consider a 6 inch to 10 inch caliper tree (which we grow and supply) to be a mature tree.  

 We specialize in installing, and relocating 10 inch and larger caliper trees. And we are among the few suppliers in the country with extensive inventories of 12 inch to 24 inch caliper trees. Also, we regularly relocate trees on site that exceed 24 inches…and most importantly, we have one of the highest survivability rates in the tree transplanting industry.

How and why is your large tree transplanting system an improvement?

The Large Tree Transplanting System is a reusable system that has the same 20 step process to the dig, transport, and plant the tree. This process allows us to limit the variables by being consistent with our practices. As well as being consistent, the box provides far more protection and stability to the root ball and tree.

What is “The Box”?

Our steel box is used to dig, transport, and transplant large specimen trees. It is designed to dig in a variety of soils and encompasses and protects the root ball.

How do you pick up the tree and box?

All handling of the tree is done via “The Box”. We do not pin or strap the tree at any time during the relocation process.

Why is “The Box” so important?

Since “The Box” is made out of steel, the root ball never shifts, cracks, or loses its integrity throughout the relocation process unlike other conventional practices. This protects the fibrous root growth we have built up throughout our root pruning.

How do you remove the bottom plates underneath the tree?

We hydraulically pull out the bottom plates from under the tree without losing soil and the integrity of the root ball.